Tag Archives: Fusion Call Centre

Exciting Updates and Maintenance Enhancements – April 2024

Our recent maintenance updates bring significant improvements across Fusion Nexus. The Phone Manager receives an automatic upgrade to enhance performance and address bugs, ensuring a smoother user experience. Both our iOS and Android mobile apps are also updated to improve stability and functionality. Scheduled downtime on April 19th 2024 will allow for essential upgrades to the platform, paving the way for exciting new features such as WebRTC, improved analytics, and enhanced admin control. Stay tuned as we continue to elevate Fusion Nexus to better serve your communication needs!

Transform Customer Interactions with Contact Centre as a Service (CCaaS)

In the ever-evolving world of business, exceptional customer service is a crucial differentiator. To meet the demands of modern consumers, businesses need a flexible and efficient contact centre solution to transform customer interactions. This is where Contact Centre as a Service (CCaaS) steps in. We understand the importance of providing seamless customer interactions and in […]